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Privacy Policy
 

Mystery Shopper (hereinafter: "Site", "we", "us", "our") respects your privacy and undertakes to protect your personal data. This Privacy Policy explains what data we collect, how we use it, store it, and what your rights are in relation to that data.

 

 

By using or accessing tajnikupacsrbija.com, you agree to the practices described in this Privacy Policy.

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1. Basic information and legal framework

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  1. The privacy policy is based on the Law on Protection of Personal Data ("Official Gazette of RS" No. 87/2018) and relevant EU / GDPR rules when applicable.

  2. The data controller (person / legal entity that decides on the purpose and means of processing) is [enter the name of the legal entity or name], with headquarters at [enter address], contact e-mail: [enter e-mail].

  3. If there is a person in charge of data protection (data protection officer, DPO), provide the name and contact.

  4. This privacy policy applies to all site visitors, users who register or participate in any interaction on the site (comments, contact forms, newsletter subscription, etc.).

 

2. What data do we collect?

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We may collect the following types of data:

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A) Automatically collected data

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  • IP address, browser type, operating system, software version

  • URL of the page you came from (referrer)

  • Access time, duration of visit

  • The pages you visit within the site

  • Technical data (e.g. browser settings)

 

This data is used to analyze traffic, improve site functionality and diagnose problems.

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B) Data you provide to us yourself

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  • Name and surname

  • Email address

  • Phone number

  • Address (if necessary)

  • Other data you enter in the contact form, forms or during registration / subscription

 

This data is collected only when you voluntarily give it to us, and for the purposes specified at the time of collection.

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C) Data collected through cookies and similar technologies

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  • Site functionality cookies (to save your choices)

  • Analytical cookies (Google Analytics or similar services)

  • Marketing cookies (if we use advertising)

  • Other third party cookies (for example social network services)

 

We provide more details about cookies and opt-out options in a separate policy or section below.

 


3. Purposes of data processing and legal basis

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The data we collect is used for the following purposes:

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  • Communication with you (answering inquiries, sending information)

  • Sending newsletters (if you sign up)

  • Customization of content on the site

  • Analysis of how the site is used (analytics)

  • Advertising and promotions (if applicable)

  • Compliance with legal obligations

  • Protection of rights and interests of the site (e.g. prevention of abuse)

  • Legal bases for processing can be:

  • Your consent (where necessary)

  • Execution of a contract or provision of a service

  • Legitimate Site / Management Interests (unless overridden by your rights)

  • Legal obligations

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4. To whom we pass the data

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We will not sell or give the data to third parties, except in the following cases:

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  • Services of data processors (e.g. hosting provider, e-mail sending services, newsletter platforms) - with whom we have a data processing contract

  • Third parties that provide a service integrated into the site (e.g. comment collection service, social networks)

  • Authorities or courts if this is a legal requirement

  • In case of legal proceedings or protection of site rights

 

We will always endeavor to ensure that those third parties implement appropriate safeguards.

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5. Data storage and security

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  • Personal data is kept only as long as necessary for the purposes for which it was collected, or as long as the law requires it

  • We implement technical and organizational safeguards (encryption, restricted access, secure servers) to reduce the risk of unauthorized access, alteration or destruction

  • Only authorized persons who need it for their work have access to your data

  • In the event of a security incident, we will carry out procedures for notifying the competent authorities and you, if this is provided for by law

 

6. Your rights

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As a data subject, you have the following rights:

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  1. Right of access to data (to request to see what data we process about you)

  2. The right to correction / addition of data

  3. The right to erasure ("the right to be forgotten") in cases provided for by law

  4. Right to restriction of processing

  5. The right to data portability (to request that we provide you with data in a structured format)

  6. The right to withdraw consent, where processing is based on consent

  7. The right to object to data processing

  8. The right to contact the competent authority for data protection

 

To exercise any of these rights, you can contact us via e-mail: tajnikupacsrbija@gmail.com

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7. Cookies and similar technologies

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  • We use cookies on the site to improve functionality and user experience

  • You can control or delete cookies in your browser settings

  • If you disable cookies, some features of the site may not work properly

  • We may also use third-party cookies (e.g. Google Analytics, Facebook, advertisements)

 

8. Policy towards minors

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Our site is not intended for children under the age of 16 without the supervision of a parent or guardian. We do not knowingly collect information from children under the age of 16. If we learn that we have inadvertently collected data from such a person, we will take steps to delete it.
 

 

9. Privacy Policy Changes

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We reserve the right to change this Privacy Policy in those cases where it is necessary (eg new rules, changes in data processing). All changes become effective upon publication on this page, with the date of change indicated.

We recommend that you check this page periodically to be aware of any changes.


Date of last modification: 02.10.2025.

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